Adding users/domains to your Safelist Print

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Email that you receive from domains, email addresses, and IPs on your safelist will bypass the spam filters, ensuring you receive email from those senders. To add a domain, email address, or IP to your safelist, do the following:  

  1. Click the Settings link, located in the upper right corner of the webmail window.
  2. In the left pane, click Spam Settings.
  3. Click the Safelist tab.

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To add a domain or email address to the list:

  1. Click the Add button.
  2. Enter a domain or email address in the space provided. Note: We recommend that you not safelist domains from large email systems, such as hotmail.com or yahoo.com, as this could result in spam arriving in your Inbox. Also, you can use a "%" as a wildcard in the domain or email address (For example: @%.ru).
  3. Click the Add button.

Note: Domains and email addresses that are safelisted will appear in the Safelisted Domains & Email Addresses box. 

To add an IP to the list:

  1. Click the Add button.
  2. Enter an IP or IP range in the space provided. Note: You can use a "%" as a wildcard in the last three octets to specify IP ranges. For example: 216.12.34.%, 216.12.%.%, and 216.%.%.% are all valid ranges.
  3. Click the Add button.
  4. Click the Save button.

Note: IP addresses that are safelisted will appear in the Safelisted IP Addresses box. 


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